How to decline a candidate and send a rejection email

You can send a rejection email from RecruitDuo

  1. On the candidate page, there will be options to the right hand side of each candidate.

  2. When shortlisting, candidates that do not meet your selection criteria can be marked as Unsuccessful

  3. This will move them to the unsuccessful list of candidates which can be found in the top right corner.

  4. Click on the box to open this list (If you have Yes/No questions, anyone that answered different than your chosen answer will also appear in here).

  5. From here, to send a ‘Regret’ email, ensure the candidates ‘Status’ is updated to rejected.

  6. Select the relevant stage/ reason.

  7. Click Send on the right hand side. This will open the Edit Email Template screen.

  8. Select Submit on the bottom right hand corner to send the email.

Note: Multiple status’ can be updated and emails can be sent at once by clicking the check boxes on the left hand side of candidates.